University of La Verne

QUALITY MANAGEMENT SYSTEM MANUAL

Third Revised Edition -- December 23, 1999



Note: Beginning in December 1999 the official version of the Quality Management System Manual, continually updated as changes are made, is the version located on the ULV website at http://faculty.laverne.edu/qm/qmsman/qmsmtc.html. Printed copies of the official version are produced from time to time for information, but the latest version of the QMS Manual will always be found at http://faculty.laverne.edu/qm/qmsman/qmsmtc.html.



Table of Contents

Chapter I: Quality Management at the University of La Verne -- page 1

  1. The University of La Verne's Philosophy of Quality Management -- page 1
  2. The Purpose of the Quality Management System at ULV -- page 2
  3. The Organization of the Quality Management System -- page 2
  4. Quality Management, Assessment, and Institutional Research Support -- page 4
  5. Quality Management and Electronic Technology Support -- page 5
  6. Quality Management Not Included in the Manual -- page 5
  7. Definitions Used in Quality Management -- page 6
Chapter II: Quality Management for Courses -- page 10
  1. General Policy on Courses -- page 10
  2. Official Records of Courses -- page 10
  3. Course Proposals, Outlines, and Syllabi -- page 11
  4. Approvals of New Courses -- page 12
  5. Course Numbering -- page 14
  6. Course Changes -- page 14
  7. Inactivation of Courses -- page 15
  8. Reactivation of Courses -- page 16
Chapter III: Quality Management for Faculty -- page 17
  1. General Policy on Quality Management for Faculty -- page 17
  2. Official Records of Faculty Approval -- page 17
  3. Approval of Regular Contracted Faculty -- page 19
  4. Approval of Part-Time Faculty -- page 20
  5. Conditional Approval of Part-Time Faculty -- page 22
  6. Emergency Approval of Part-Time Faculty -- page 22
  7. Approval of Part-Time Faculty to Teach Additional Courses -- page 23
  8. Removal of Faculty Previously Approved or Some of Their Courses -- page 24
  9. Appeals of Part-Time Faculty Disapprovals -- page 25
  10. Student Evaluations of Teaching -- page 26
  11. Obtaining Student Feedback During the Term/Semester -- page 27
  12. Collegial Reviews -- page 27
  13. Evaluation of Course Assessments -- page 30
  14. Portfolio Assessment -- page 30
  15. Evaluation and Promotion of Part-Time Faculty -- page 31
  16. Faculty Degrees -- page 31
  17. Faculty Recruitment -- page 32
  18. Faculty Development -- page 32
Chapter IV: Quality Management and Scheduling -- page 34
  1. Developing Academic Calendars -- page 34
  2. Scheduling of Instructors and Courses -- page 35
  3. Monitoring Course Schedules for Course/Instructor Approvals -- page 36
  4. Monitoring Schedules for Teaching Overloads -- page 36
  5. Varying the Instructors in All Programs -- page 37
  6. Regular Contracted Faculty Teaching in All ULV Programs -- page 37
  7. Regular Contracted Faculty Input in Off-Campus Scheduling -- page 38
  8. Maintaining the Course Sequencing Plan -- page 39
  9. Scheduling for Class Size -- page 39
Chapter V: Quality Management for Programs -- page 41
  1. General Policy on Quality Management for Programs -- page 41
  2. Additions of New Programs -- page 42
  3. Changes in Progams -- page 43
  4. Deletion of Programs -- page 44
  5. Additions of Programs to Existing Approved Administrative Centers or Sites -- page 45
  6. Deletion of Programs from Administrative Centers and Sites -- page 46
  7. Responsibilities of Academic Departments and Off-Campus Directors for Off-Campus Programs -- page 46
  8. Communications Between Academic Departments and Off-Campus Programs -- page 49
  9. Program Reviews -- page 50
  10. Program Evaluation -- page 50
Chapter VI: Quality Management for Off-Campus Centers -- page 52
  1. General Policy on Off-Campus Centers -- page 52
  2. Communications Between Academic Departments and SCE Administrative Centers -- page 53
  3. Administrative Centers Reviews -- page 54
  4. Additions of Off-Campus Centers and Educational Sites -- page 55
  5. Deletion of Off-Campus Centers and Educational Sites -- page 58
Chapter VII: Quality Management for Libraries -- page 60
  1. General Policy on Libraries -- page 60
  2. Quality Management for Wilson Library -- page 60
  3. Quality Management for Library Resources for Off-Campus Centers and Educational Sites -- page 61
  4. Quality Management of Training in Library Use -- page 62
Chapter VIII: Quality Management for Academic Computing -- page 64

Chapter IX: Quality Management for Admmissions -- page 65

  1. General Policy on Quality Management of Admissions -- page 65
  2. Quality Management of Central-Campus Traditional-Age Undergraduate Admissions -- page 65
  3. Quality Management of Admissions of Nontraditional Undergraduate Students -- page 66
  4. Quality Management of Admissions of Master's Degree Students -- page 67
  5. Quality Management of Admissions of Doctoral Students -- page 67

APPENDIX OF FORMS:

OTHER APPENDIXES:

  1. List of Department/Program Chairs and the Fields/Areas They Review -- page 88
  2. Guidelines for Approval of Instructors -- page 90
  3. Program Review and Planning Process -- page 93
  4. Position Descriptions -- page 109
    Department Chairperson -- College of Arts and Sciences -- page 109
    Department Chairperson -- Natural Sciences -- page 110
    Program Chairperson -- School of Business and Global Studies -- page 111
    Faculty Specialist -- School of Business and Global Studies -- page 111
    Faculty Liaison -- School of Business and Global Studies -- page 112
  5. Notes on the Chronology of the QMS Manual -- page 114
Last Modified on August 8, 2005 by Al Clark